Thanks for purchasing a Practice Bundle from Urban Golf. If you purchased your bundle online, you should receive an email with everything that you need to activate your account with us. The email should arrive the morning after your purchase - please check your junk mail folder if it doesn't arrive.

If you still can't find the email, don't panic - this page has everything that you need to know.

If you want to make a booking immediately, just give us a call on 020 7248 8600.

We use a third-party app called Kangaroo Rewards to administer your points. You can download the app from the Apple or Android App Store and sign up using the email address that you used when purchasing your bundle.

Your bundle gives you a number of points which you can redeem for simulator bookings at Urban Golf. Points are valid for one year, and can be used all day on Sunday, Monday and Tuesday, and before 6pm on Wednesday to Friday. Bundle holders can access the venue from 10am (we only open to the public at noon), and can join our exclusive Monday Night Roll Up and members' WhatsApp group.

Making a Booking
Bundle holders have access to a password-protected page on our website, which gives you the ability to book at rates and times which are not available to the public. Your email from Kangaroo will include the website link and password, and also a link to sign up to our members' WhatsApp community.

Community
We host a weekly Monday evening rollup for bundle holders, allowing you to play for two hours in a friendly competition for just two points. The roll up starts at 6pm, and we will add an 8pm tee-time if there's enough demand. It's a great way to meet fellow golfers, and we often see the WhatsApp group arranging meet-ups and friendly matches at golf courses as well as at Urban Golf. You can also bring friends along to Urban Golf at reduced rates - just sign in at the bar when you arrive and pay the guest fee of just £10 an hour.

Questions?
We hope that this page has answered all of your questions, but if not just email james.harris@urbangolf.co.uk and our legendary golf manager will be happy to help.