Urban Golf is committed in respecting and protecting your personal data. The following policy outlines the general processes we go through once you provide your data.
Please read carefully to understand the practice and guidelines in place to ensure we keep your data secure and informing you of what we do with your data.
Under the Data Protection Act 1998 (the “Act”), we are registered as Urban Golf Ltd.
What data do we collect?
As soon as you visit our website, our web server will automatically record an anonymous profile of which website you visited us from, pages you have visited and what sequence, and the date and length of your visit. This aggregate and does not identify you specifically. We do store personal identifiable data when you volunteer to submit your information through our booking forms, enquiry forms, register for information on events and newsletter sign up forms. This data is any information that identifies you which includes first and last name, email address, telephone number, company name and payment details. We may also collect additional information such as interests, preferences, transactional information, demographics (e.g. age, gender and income information).
How Urban Golf will use your personal data
We collect your data to enable us to: provide a better user experience on our website, send you content that would be of interest to you through newsletters, to carry out promotion activities and to constantly build stronger marketing campaigns both online and offline based on customer needs and wants, improve our service through reservation and sales by dealing with enquiries or queries and booking process, pursuing leads through sales and events, provide customer service on-site at Urban Golf by understanding and appreciating our repeat customers.
Will Urban Golf use your personal data for marketing purposes?
Once we receive your data voluntarily, we will use your personal data for purposes of:
1) Email marketing for sharing information on new products, events and venue openings relating to Urban Golf.
2) Customer relationship management for both sales and marketing to provide customer service throughout your bookings process
Urban Golf’s security measures for protecting your personal data
Complete security is not always possible on the Internet, however we assure you that at Urban Golf we are very committed to protecting your data and have reasonable technical and organisational security measures to enable us to do this. These measures as in place to prevent accidental or intentional manipulation, loss, misuse, and destruction or against unauthorised disclosure or access to the information we collect online. We are constantly evolving our technology and whilst we cannot always guarantee warrant the security of personal data, we are always improving our security in line with legal requirements.
How Urban Golf will store your personal data?
Will Urban Golf share your personal data with anyone else?
Your data may be shared with third parties who are providing a service to Urban Golf. We may also provide anonymous or aggregate data with advertisers and business partnerships to understand customer trends and patterns, as well as maintaining our business relationships. As Urban Golf continues to grow and expand, we may share your personal data with potential new partners, sponsors and brands that work in association with us, this is purely for your interest in our brand. Please note, we will not be selling your data to any third parties.
Third party sponsors and links from our website
From time to time we may have links on our website that direct you straight to third party websites and in which have their own privacy policies different to ours. We are not responsible for any data collected from these third party sites and their use.
Will Urban Golf transfer your personal data out of the UK?
Your personal data will be stored and processed in the United Kingdom. However, as Urban Golf is looking to grow globally it may be necessary that we transfer personal data to international operations. Despite data protection and laws in other countries outside of the European Economic Area differing, we will always take every reasonable measure to protect your privacy.
How you can find out about your personal data at Urban Golf
Please email us using the “Contact” tab on the website to see the personal data collected through this site that relates to you, to cancel it or to update your personal data.
How to contact Urban Golf
1) Contact via email: email@example.com
2) Write to us at: Urban Golf Ltd, 12 Smithfield Street, London EC1A 9LA